Job Description

Job Title: Ariba Operations Specialist

Location: West Des Moines, IA/Charlotte, NC

Duration: 12 months

Overview

This role supports Supplier Enablement Operations by ensuring smooth supplier onboarding, maintaining accurate supplier data, and improving supply chain processes. The specialist will work independently to resolve complex issues, support systems transitions, and enhance operational efficiency across procurement platforms.

Key Responsibilities

• Manage unique supplier setup and maintenance tasks, including early payment options and virtual card configurations.
• Monitor and resolve supplier mismatches between Ariba Buying & Invoicing and PeopleSoft during system migration.
• Respond to process‑related questions from peers, managers, internal business partners, and external suppliers; troubleshoot escalated issues.
• Handle escalations independently, report system defects, document enhancement requirements, and conduct monthly UAT testing with test script submission.
• Identify risks in current processes, document procedures, and create training materials to strengthen team performance.
• Collaborate directly with suppliers to troubleshoot Ariba and PeopleSoft system issues.
• Execute system clean‑up tasks such as inactivating unused supplier locations and updating supplier addresses for global screening compliance.
• Lead successful supplier onboarding by partnering with Ariba, supplier contacts, and cross‑functional teams including Sourcing, Contracts, Procurement, AP, and other supply chain groups.
• Support the ongoing transition of suppliers from PeopleSoft eProcurement to the Ariba platform.

Ideal Candidate Profile

• Self‑starter with strong ability to work independently.
• Experience with Ariba, supplier onboarding, procurement systems, or supply chain processes.
• Strong problem‑solving, communication, and documentation skills.

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