Job Description

About the role:

We are seeking a highly motivated and detail-oriented Loss Prevention and Safety Manager to oversee our loss prevention and safety programs across logistics operations. The ideal candidate will have a strong investigative background within a logistics, warehouse, or distribution environment, with demonstrated expertise in conducting interviews, leading audits, and managing safety compliance initiatives. This role requires a strong understanding of OSHA standards and how to implement operational changes to support a safe and secure work environment. Wicklander-Zulawski (WZ) interview training is strongly recommended.

Key Responsibilities

1. Loss Prevention & Investigations:

• Lead and conduct investigations into theft, fraud, policy violations, and other incidents.
• Apply structured interview techniques to gather accurate and reliable information (WZ training preferred).
• Monitor inventory shrinkage and identify security risks; implement preventive measures.
• Oversee physical security systems, including CCTV, access control, and alarm systems.
• Partner with law enforcement and legal teams as needed.

2. Safety Program Management:

• Ensure full compliance with OSHA standards and other regulatory requirements.
• Conduct regular safety audits, job hazard analyses, and inspections across all operational areas.
• Investigate workplace incidents (accidents, injuries, near misses) and lead root cause analysis.
• Drive continuous improvement through implementation of safety-related process changes.
• Develop, maintain, and update safety policies, SOPs, and emergency preparedness plans.

3. PIT (Powered Industrial Truck) Training:

• Serve as the company’s Certified PIT Trainer; ensure operators are trained and certified per OSHA standards.
• Conduct hands-on equipment training, written evaluations, and field assessments.
• Track and maintain training records and recertification timelines.

4. Training & Compliance:

• Design and deliver training programs on loss prevention, safety practices, emergency procedures, and compliance.
• Foster a culture of safety awareness, accountability, and proactive risk mitigation.
• Maintain documentation of all training, audits, incidents, and corrective actions.

5. Reporting & Analytics:

• Track key performance indicators (KPIs) related to safety, investigations, and loss metrics.
• Compile and present reports with trend analysis, incident summaries, and improvement recommendations to leadership.
• Maintain accurate records of incidents, investigations, and OSHA logs.

Qualifications & Requirements

• Bachelor’s degree in Criminal Justice, Occupational Safety, Risk Management, or related field (preferred).
• 5+ years of experience in loss prevention, safety management, or investigations.
• 3+ years in a logistics, warehouse, or distribution center environment.
• Strong working knowledge of OSHA standards, with a proven ability to implement changes that drive compliance and reduce risk.
• Wicklander-Zulawski (WZ) training strongly preferred.
• Excellent communication, leadership, and problem-solving skills.
• Proficient in Microsoft Office and safety/security technology systems (e.g., CCTV, access control, LMS platforms).

Core Competencies

• Leadership: Ability to handle assigned tasks and work toward operational excellence.
• Analytical Thinking: Use data to drive decisions and improve performance.
• Communication: Clear, professional interaction with internal teams and external partners.
• Adaptability: Thrive in a dynamic, fast-paced logistics environment.
• Customer Focus: Commitment to service quality and client satisfaction.

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