Medical Assistant Job at ACL Digital, Cambridge, MA

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  • ACL Digital
  • Cambridge, MA

Job Description

Title: Health Assistant/Referral Coordinator

Position Type: Contract role with potential to become full time employment(3 months to begin with)

Location: Cambridge, MA 02138

Work Schedule: 8:30 AM–4:30 PM (35 hours/week) Manager open to ±30 minutes flexibility

Skills & Experience:

  • Healthcare experience Required (Front desk, medical assistant experience, and the like)
  • Understanding of referral process preferred / Insurance knowledge, patient interaction, specialty practice familiarity
  • MS Office proficiency
  • Strong phone communication—works with medical professionals
  • Ability to complete a daily queue of referrals by end of shift
  • Customer service experience preferred (e.g., pharmacy, Starbucks, retail)
  • public transportation might be best option

Additional job details:

Serves as liaison between patients and providers to schedule diagnostic tests and specialty consultations at outside organizations (prior authorization as needed) and in-house specialty appointments. Obtains date of service and follows up with visit results. Assists patients with tracking referral status in the electronic system. Works collaboratively with Member Services and Care Coordination departments. Office responsibilities include data entry and coordination of mailings. Collaborates with satellite and specialty offices in processing referrals

Job Tags

Full time, Contract work, Shift work

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