Job Description

BBB National Programs

BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard.

National Partner Team (Membership Engagement) Externship - Summer 2026

WHO WE ARE

We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. As the home of U.S. independent industry self-regulation, we are currently operating more than twenty globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. Our programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and better experience for consumers. We continue to evolve our work and grow our impact by providing business guidance and fostering best practices in areas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas.

ABOUT THE NATIONAL PARTNER TEAM

The National Partner Team manages relationships with leading corporate brands, national law firms, and industry trade associations that participate in BBB National Programs’ National Partner network. These organizations support and engage with our independent industry self-regulation and dispute resolution programs.

The team works closely with partners to strengthen engagement across programs, identify collaboration opportunities, and communicate the value of participation. Through strategic outreach, communications, and relationship management, the National Partner Team helps expand awareness and impact of BBB National Programs’ work.

YOUR IMPACT

As a Summer Intern supporting the National Partner Team, you will gain hands-on experience in membership management, corporate engagement, and nonprofit partnership strategy. You will contribute to projects designed to enhance National Partner engagement and visibility across BBB National Programs’ self-regulatory and dispute resolution programs. This role offers exposure to partnership management, strategic communications, and collaboration with cross-functional teams including Marketing & Communications.

Essential Duties and Responsibilities

• Support the development of a creative National Partner engagement plan to strengthen participation and program awareness
• Conduct research and analysis of the National Partner roster to identify engagement opportunities and trends
• Collaborate with the Marketing & Communications team to enhance the National Partner newsletter
• Assist with coordinating social media content and targeted outreach that highlights National Partners and promotes engagement
• Draft communications and materials tailored to National Partners
• Research corporate brands, law firms, and trade associations to support outreach and relationship-building efforts
• Participate in team meetings and contribute ideas to strengthen partner engagement initiatives
• Provide general project and administrative support as needed

WHAT YOU WILL BRING

Must have:

• Bachelor’s degree required (or currently pursuing)

Let us know if you have:

• Fortune 500 experience
• Interest in corporate partnerships, membership programs, or nonprofit engagement strategies
• Strong research, writing, and organizational skills
• Willingness to collaborate across programs and provide feedback
• Experience with communications, marketing, or social media initiatives
• Interest in working with corporate brands, law firms, and trade associations

Hours: Flexible

This externship is unpaid, but may be considered eligible for school credit

BBB National Programs is Great Place to Work® Certified and has been named Best Place to Work for Working Daughters.

BBB National Programs is proud to be an equal employment opportunity employer.

Job Tags

Similar Jobs