ServerSkills & Qualifications
Age Requirement: Must be at least 21 years of age.
Experience: Minimum of 2 years of server experience in a fast-paced environment. Korean BBQ experience is highly preferred.
Attire & Attitude: Must maintain a positive, professional demeanor and demonstrate a strong ability to collaborate within a team.
Certifications: Must possess a valid California Food Handler Card and a Responsible Beverage Service (RBS) certificate.
Primary Responsibilities
Service Excellence: Take food and beverage orders accurately, providing detailed information regarding menu items and ingredients.
Operational Standards: Deliver all food and drinks (alcoholic and non-alcoholic) in strict accordance with company quality and presentation standards.
Guest Engagement: Maintain a guest-first focus, anticipating needs and ensuring a seamless dining experience.
Technical Proficiency: Accurately record orders into the POS system (Micros) and process guest payments efficiently.
Quality Control: Inspect all food and beverage items for accuracy and quality before they reach the guest.
Compliance: Strictly follow age-verification protocols by requesting identification for all alcohol orders.
Station Maintenance: Organize, clean, and restock beverage stations, side stations, and storage areas to support daily operations.
Communication: Follow management directives and proactively seek clarification to ensure task accuracy.
Versatility: Perform necessary side work and assist with additional reasonable requests from management as needed.
Physical & Environmental Requirements
Environment: Work is performed within a restaurant. Must be comfortable in an indoor environment with varying noise levels, illumination, and temperature changes.
Physical Stamina: Requires prolonged standing and mobility for 5+ hours per shift.
Manual Dexterity: Requires frequent bending, reaching, and strong eye-hand coordination.
Lifting & Mobility: Ability to lift up to 30 lbs. and transport, push, or maneuver items weighing up to 40 lbs.
Communication & Literacy: Must be able to communicate effectively with guests and coworkers, and have the ability to distinguish letters, numbers, and symbols for safety (SDS) and operational labels.
The above statements are intended to describe the general nature of the work being performed and are not an exhaustive list of all duties and responsibilities required for this position.
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