Hybrid Onsite Schedule In office T, W, Th; Remote M, F
Job Description: Data Analyst – Global Patient Access Program (GPAP)
Location: North Chicago, IL, USA (Hybrid eligible), AP30
Overview: The Data Analyst for the Patient Assistance Program (PAP), supporting GPAP’s data transformation and governance, will be instrumental in building and maintaining the backbone of automated reporting and KPI dashboards. This role ensures a single source of truth for GPAP operations, drives analytics innovation, and supports the integration and consistency of data across the program. You’ll collaborate closely with workstream leaders, lead in bi-weekly scrum sessions, and deliver insight-rich, timely outputs for senior leadership.
Key Responsibilities:
• Develop, automate, and maintain standardized PAP reporting, KPI dashboards, and ad hoc analytics tools using Tableau, Excel, and Snowflake.
• Lead twice-weekly Scrum sessions with workstream team members, ensuring progression of data tasks, intake of new data requests, and alignment on analytics approaches in a Smart Sheet-driven, agile environment.
• Ensure data consistency, quality, and accuracy across all platforms, supporting GPAP governance and the creation/control of the 'source of truth.'
• Enable and facilitate self-service dashboards and reporting marts for internal and external stakeholders.
• Collaborate with cross-functional partners (BTS, ACA, GPAP, Steer Co) to support program data needs, forecasting, and reporting methodologies.
• Support quarterly and weekly reporting processes—including application, shipment, and claim-level analytics.
• Partners with data lead to document extraction methods, automate/accelerate reporting, and track program impacts, escalations, and business intelligence.
• Identify new opportunities for advanced analytics or insights to increase PAP operational efficiency and program sustainability.
Qualifications:
• Bachelors in a relevant field (Analytics, IT, Business, Data Science, or related)
• 3-5 years’ experience in data analytics, reporting, or business intelligence in healthcare, pharma, or related industry
• Advanced proficiency in Tableau and Excel; experience with Smart Sheet and Snowflake (SQL skills required)
• Demonstrated experience leading agile meetings (scrum/project management preferred)
• Strong attention to detail, data integrity, and quality control
• Experience in KPI development, dashboard design, and self-service reporting
• Effective communicator with ability to drive cross-team consensus and present findings to varied audiences
• Collaborative mindset, able to work in fast-paced, matrixed environments
• In office Tues, Wed, Thurs
Preferred:
• Experience in patient assistance programs or US healthcare market access
• Familiarity with organizational data governance or compliance requirements
Be part of a team unlocking strategic impact through advanced analytics, automation, and insight-driven transformation. Shape the way data informs patients’ access and program value across a global organization while enjoying professional growth in a supportive, inclusive culture.
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